At Couple Boutiques, all online orders ship same day Mon-Fri when placed before 4:00 PM EST.
(some orders may ship on Saturdays, but is not guaranteed)
U.S Shipping
Free/Standard Shipping: 4–7 business daysPriority Shipping: 3-4 business daysExpress Shipping: 1–2 business days Same Day Local Delivery:6-10 hours(Local delivery orders must be placed before 4pm EST, otherwise it will be delivered the following day.Shipping address must be within a 14 mile radius.No deliveries on Sunday )
International Shipping
Standard Shipping: 9-20 business days.
-Please note these are estimates and shipping times may vary.This may also vary during the holidays, unfortunately we have no control on courier delays. Severe weather conditions, catastrophic events, or failures by the delivery partners can also cause unexpected delays. Please keep up to date with your local carriers,as we are not responsible for any type of package delays.
-We are not responsible for any lost or stolen packages. The customer assumes all responsibility once a tracking has been issued. For lost or stolen packages please contact your local USPS or UPS office and request a trace on your package. If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again.
At Couple Boutiques, all online orders such as:SALE, Accessories, Swimwear, Bodysuits and Intimate Apparel items areFINAL SALE. No returns, refunds or exchanges are offered for these items under any circumstance.
Returns
To start a return please notify us by Email: Admin@coupleboutiques.com or visit https://www.coupleboutiques.com/a/returns
Our return policy lasts 10 days. If 10 days have gone by since the initial delivery attempt of your product, unfortunately we can’t offer you an online credit or change/exchange for your purchase. All returns for Couple Boutiques will be offered as online credit only via a gift card, this online credit via a gift card does not expire.(NO REFUNDS) Online orders will not be honored in our store for a change/exchange or in-store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Your return will not be honored if the item or items is used and/or tags have been removed from the item or items(ALL TAGS MUST STILL BE ATTATCHED AND IN ORIGINAL PLACE).Any item or items not in its original condition, is damaged or missing parts for reasons not due to our error will not be honored.
To complete your return, we require a receipt or proof of purchase to be included in the return packaging. Please visit https://www.coupleboutiques.com/a/returns to initiate the return process. Your return will not be processed if you do not first initiate the return process online and receive an RMA Code.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Ship the return to the following address:
Couple Boutiques
11865 SW 26 Street E11
Miami, Florida 33175
USA
Online Credit (if applicable)
Once your return is received and inspected, we will send you an email within 5 business day to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If you are approved, then your return will be processed, and a store credit will be issued.
In store pickup Return Policy:
If more than 6 days have gone by since the initial pickup date, we will not offer any type of exchange or size change.To be eligible for an exchange or size change, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Your return will not be honored if the item or items is used and/or tags have been removed from the item or items(TAGS MUST BE ATTACHED). Any item or items not in its original condition, is damaged, stained or missing parts will not be honored. (we will never process a refund on any pickup order, only an exchange or size change if applicable)
* Please note, any type of swimwear or accessories are considered as FINAL SALE
If the size you would like to change for is no longer in stock, we will not be able to issue a size change.
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